What if I have forgotten my username and/or password?

If you are not sure what your username is, or your password requires a reset, please contact the UAM team for support.

My account is locked - what should I do?

If your account is locked, please email the UAM team for support to unlock your account.

My NRS account is locked-out - what should I do?

If your NRS account is locked, please email the NRS IDM team to unlock your account.

I don't have an NRS account - how do I get access?

Access to NRS is granted via SSP. Vendor access for NRS is always requested by the TPG PCG lead. In all cases, the user must have a valid TPG Employee ID before requesting NRS; otherwise, the request is automatically rejected.

To create a new TPG Employee ID, please request this via your TPG PCG lead.

For any additional questions related with NRS access please email the NRS IDM team.